Job title: Bar Assistant
Job Brief: We are recruiting bartenders to be part of a team at Sixways Stadium and to ensure guests experience industry- leading levels of customer service throughout their visit. The candidate will operate the bar under the guidelines of the department and company and will look to support the bar team in providing a high level of service to guests.
Department: Bars
Location: Sixways Stadium
Position reports to: Bar Supervisor
Salary: £8.50/hour (18yrs-22yrs)
£9.00/hour (23+yrs)
Length of contract: Casual Worker Agreement
Main Duties
- Interact with the clientele and nurture an excellent guest experience
- Understand the products on the bar and be able to asses customer’s needs and preferences and make recommendations as and when needed
- Up sell products as requested and increase bar turnover over a season
- Restock and replenish the bar inventory
- Completing bar specific event paperwork
- Closing down the bar and bringing it back to the required level of cleanliness and set up acceptable for the next event
- To undertake any other duties deemed commensurate with the post and as directed by management and / or the Company
Person Specification
Essential:
Ability to follow instructions and uphold exceptional bar standards whilst keeping the bar organised, stocked and clean
You must be a passionate and engaging individual with a willingness to develop knowledge and understanding of the hospitality industry
The ability to establish a rapport with customers and deliver high levels of customer service with a genuine and approachable manner
Be of smart appearance with good personal hygiene
Free and available on the majority of match day weekends of the season. Match weekend dates to be given in advance with actual days subject to change between Friday, Saturday and Sunday up to 2 months in advance
Have basic numeracy and literacy skills
Computer literate
Pro-active in problem solving and work on own initiative to deal with problems and opportunities
To have a flexible and positive attitude in order to work well under pressure and adapt to changing priorities
