Bar Assistant - Casual Worker
Would you like to be a part of an expanding team at Sixways Stadium? If you have a passion to provide an excellent customer service experience to our clients please get in touch!
Job title: Bar Assistant
Job Brief: We are recruiting bartenders to be part of a team at Sixways Stadium and to ensure guests experience industry- leading levels of customer service throughout their visit. The candidate will operate the bar under the guidelines of the department and company and will look to support the bar team in providing a high level of service to guests.
Department: Bars
Location: Sixways Stadium
Position reports to: Bar Supervisor
Salary: £8.50/hour (18yrs-22yrs)
£9.00/hour (23+yrs)
Length of contract: Casual Worker Agreement
Main Duties
- Interact with the clientele and nurture an excellent guest experience
- Understand the products on the bar and be able to asses customer’s needs and preferences and make recommendations as and when needed
- Up sell products as requested and increase bar turnover over a season
- Restock and replenish the bar inventory
- Completing bar specific event paperwork
- Closing down the bar and bringing it back to the required level of cleanliness and set up acceptable for the next event
- To undertake any other duties deemed commensurate with the post and as directed by management and / or the Company
Person Specification
Essential:
Ability to follow instructions and uphold exceptional bar standards whilst keeping the bar organised, stocked and clean
You must be a passionate and engaging individual with a willingness to develop knowledge and understanding of the hospitality industry
The ability to establish a rapport with customers and deliver high levels of customer service with a genuine and approachable manner
Be of smart appearance with good personal hygiene
Free and available on the majority of match day weekends of the season. Match weekend dates to be given in advance with actual days subject to change between Friday, Saturday and Sunday up to 2 months in advance
Have basic numeracy and literacy skills
Computer literate
Pro-active in problem solving and work on own initiative to deal with problems and opportunities
To have a flexible and positive attitude in order to work well under pressure and adapt to changing priorities
- Department
- Food & Beverage
- Locations
- Worcester
Related jobs
Worcester
Why work with us?
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Holidays
30 days holiday (inc bank holidays)
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Employee Assistance Programme (EAP)
We offer a completely confidential EAP service for all our employees
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Funded training programmes
Developing our staff is very important to us so where we can we will fund relevant training
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On-site car parking
Free car parking around the stadium for all staff
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Discount at 900+ retailers nationwide
All our staff have access to our Employee Hub where there is access to many discounts at retailers and tips on health and well-being
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Subsidised staff lunch
Freshly made staff lunches at a subsidised rate every day
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Free Breakfast Mondays
Free staff breakfast to start the week
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Local gym discounts
Corporate discount at the local gym (in partnership with David Lloyd Gym Worcester)
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Staff tickets for home matches
Every home match you are offered two free tickets
Workplace & culture
Workplace and Culture
We have developed a fantastic atmosphere and a strong, positive working space and culture. We strive to nurture and develop staff through training and coaching which will encourage personal responsibility resulting in a strong collaborative culture in the club. Come and join us and be a part of our team. Whatever your role and wherever you’re located, you’ll be doing work that matters and you’ll be part of something that’s still growing, developing and evolving.
About Worcester Warriors
Worcester Warriors are one of the top 12 rugby union clubs in England and compete in the Gallagher Premiership, Premiership Rugby Cup and European Challenge Cup.
Warriors play their home matches at Sixways Stadium, which has been the club’s home ground since they moved from Bevere in 1975.
The stadium, which is conveniently located close to Junction Six of the M5 motorway, has a capacity of 11,499, ample on-site parking and has modern conference and banqueting facilities which are used extensively throughout the year.